Community Response Assistant - Wales
The Community Response Assistant will play a key role in expanding our community response approach to supporting older people throughout Wales.
The role presents a unique opportunity to deliver a responsive and person-centred approach to tackling and preventing the financial/economic abuse of older people.
Location: Home-based - able to travel across Wales occasionally
Salary - £19,425 per annum
Hours of work: 35 hours Monday to Friday.
Reports to: Community Response Coordinator (Wales)
Community Response Coordinator - Wales
The Community Response Coordinator will play a key role in shaping Hourglass’s response to meeting the needs of the vulnerable older population and their communities across Wales.
Collaborating with our frontline services and other internal departments the post-holder will lead a team of community response staff and volunteers providing oversight of their caseloads, as well as shaping new programmes delivering support from prevention right through to recovery.
Location - Home-based with the requirement to travel across Wales on occasions.
Salary - £27,300 per annum
Hours of work: 35 hours per week to be undertaken between Monday and Friday 9am to 5pm (with some occasional out-of-hours duties).
Reports to: Director of Frontline Services
Community Response Assistant – Scotland (Part Time)
The Community Response Assistant will play a key role in expanding our community response approach to supporting older people throughout Wales. The role presents a unique opportunity to deliver a responsive and person-centred approach to tackling and preventing the financial/economic abuse of older people.
Location: Home-based (Scotland) - able to travel across Scotland occasionally
Salary - £11,655 per annum
Hours of work: 21 hours per week between Monday to Friday.
Reports to: Community Response Coordinator (Scotland)
The Community Response Coordinator will play a key role in shaping Hourglass’s response to meeting the needs of the vulnerable older population and their communities within each region of England.
Collaborating with our helpline and other internal departments the post-holder will lead a team of community response staff and volunteers providing oversight of their caseloads, as well as shaping new programmes delivering support from prevention right through to recovery.
Location: Home-based (England) with the requirement to travel to community hub locations across England on occasions.
Salary - £27,300 per annum
Hours of work: 35 hours per week to be undertaken between Monday and Friday 9am to 5pm.
Reports to: Director of Frontline Services
Community Response Officer (IDVA) - Sussex
The Community Response Officer (IDVA) will play a key role in shaping Hourglass’ response to meeting the needs of the vulnerable older population and their communities across the areas outlined. Working within our Community Hub structure (operating remotely initially, with the intention of establishing a physical base in the longer term), the post-holder will be pivotal in helping us establish a one-stop-shop of information, advice, and support services around the abuse of older people and safer ageing.
The Community Response Officer (IDVA)(s), supported by our Team Leaders, and will provide tailored and specialist support to older victims of domestic abuse, including specialist self and group advocacy, taking account of the unique nature and dynamics of domestic abuse in older age.
Location: Home-based (Sussex) with the requirement to travel to community hub locations across Sussex on occasions.
Salary - £22,575 per annum
Hours of work: 35 hours per week to be undertaken between Monday and Friday 9am to 5pm.
Reports to: Community Response Team Leaders
Community Response Officer – North of England
The Community Response Officer will play a key role in shaping Hourglass’ response to meeting the needs of the vulnerable older population and their communities across the outlined areas. Working within our Community Hub structure (operating remotely initially, with the intention of establishing a physical base in the longer term), the post-holder will be pivotal in helping us establish a one-stop-shop of information, advice and support services around the abuse of older people and safer ageing.
Location: Home- based - North of England, you will therefore be expected to travel across the North of England on occasions
Salary - £22,575 per annum
Hours of work: 35 hours per week to be undertaken between Monday and Friday 9am to 5pm.
Reports to: Community Response Team Leaders
Helpline Information Officer
We are seeking a Helpline Information Officer to provide information, advice and support on Hourglass’ well-established national Helpline. Working as part of a team of staff and volunteers across the UK, you will provide support to older people and others from all four nations. Providing information via telephone, email and other online methods, you’ll play a vital frontline role in providing immediate advice and support, as well as referring on to other sources of support and expertise.
Location: Home- based
Salary - £22,050 per annum
Hours of work: 35 hours per week (Monday to Friday, 9am-5pm)
Reports to: Helpline Team Leader
To apply for these roles, please send your CV and Cover Letter to recruitment@wearehourglass.org - Interviews are being held on a rolling basis.